If you Aloha system is charging your clients more than what it should be it could be that your system has Pre-authorization default.
To remove this from your system:
- Log on to your Aloha backend
- Uncheck the Pre-Authorization boxes
- Then run a test transaction. Make sure that your receipt has the same amount as your backend.
If you have any questions or still experiencing issues please contact your Aloha Systems support.