How do I change from upper to lower case on my First Data terminal?

If you need to use lowercase on your terminal?   You will need to hold down the ENTER button than press ALPHA while holding down the ENTER button. You can now key in the lowercase letters. 

Do the same thing to get back to the uppercase letters.

If you have any other questions about the features on your terminal or issues, please contact our help desk at 1(800)228-0210irst