Transactions are batched and sent for settlement based on the Transaction Cut-Off Time specified within your account. The batch must be settled before funding can take place. All transactions with the status Captured/Pending Settlement, Refund, Decline, or General Error, are eligible for settlement and are automatically settled once every 24 hours. The default Transaction Cut-Off Time is 3 PM Pacific time. Transactions cannot be manually batched and settled.
After a batch has settled, if there is a positive balance, most merchants can expect their Merchant Service Provider (MSP) to fund their credit card transactions within 2-3 business days. If there is a discrepancy or you have questions regarding the funding of your credit card transactions, please contact your MSP. Funding for eCheck.Net® transactions takes place based on your agreement with Authorize.Net.
Note: The default Transaction Cut-Off Time can be changed. However, if your credit card processor is Concord or First Data Omaha (also known as Omaha, FDCO, or FDR-First Data Resources) it is recommended that you contact your MSP before changing this setting in your account. These processors and Authorize.Net should use the same Transaction Cut-Off Time to avoid any potential settlement and funding issues that may occur. To identify which processor your account uses, log into the Merchant Interface at https://account.authorize.net/, click Account from the main toolbar, and click Merchant Profile from the left side menu. Your processor is listed next to your Payment Gateway Service.
To change the Transaction Cut-Off Time:
- Log into the Merchant Interface at https://account.authorize.net/.
- Click Settings from the main left side menu.
- Click Transaction Cut-Off Time near the bottom of the page.
- Click Edit.
- Select the desired Transaction Cut-Off Time.
- Click Submit.
Note: Changing the Transaction Cut-Off Time may delay settlement of the current batch by one day if the new time is less than 24 hours from the last settlement.