Does your terminal require a password before you run a transactions? If so, you may have accidentally locked your screen (keyboard). It is very simple to unlock just follow the steps below:
To unlock the keyboard
- Press 8
- Password Prompt > 1 alpha alpha 66831 > press ENTER
- Keyboard Lock Prompt > Select NO
Screen will return to MAIN MENU
Congratulations! You have unlocked your keyboard.
If you have other issues please contact our office Monday through Friday, from 9 A.M - 4 P.M at 626-248-8837. You can also contact our Technical Support Help Desk at 800-228-0210 option 1 24/7.