MaxPCI Comply - Partner Support

Welcome to MAXpci!
 
Your merchants have been enrolled in the MAXpci program.  You may access your merchant portfolio by going clicking here and logging in with the following:
 
Username                   HIPPCI
Initial Password           Comply1
 
Please change your password immediately after logging in. New Password: Hippo@0315
 
In an effort to build a strong successful relationship from the beginning we have provided all of the support information you will need below:
·         When enrolling new merchants with us please send all new merchants in the provided excel spreadsheet format to enrollments@maxpcicomply.com
If you have not received the “new merchants” spreadsheet format please let us know.
·         When closing merchants with us please send all closed merchants in the provided excel spreadsheet format to closures@maxpcicomply.com
If you have not received the “closed merchants” spreadsheet format please let us know.
·        Questions about billing or your contract? Contact Susie Maxwell, Director of Business Development, at susie@maxpcicomply.com or Greg Parrott at greg@jdscompliance.com.
·         Questions about enrollments, closures, our website or training? Contact Vicki Maxwell, Director of Product Development, at vicki@maxpcicomply.com
At any time you can call our toll free number, 800-803-8515 or email support@maxpcicomply.com.   Our support team is happy to answer any questions you may have.
 
Always remember one thing:  we are a TEAM. Never hesitate to ask a question or express your opinions or concerns. We are always open to new ideas and will always do our best to make your requests a reality.
 
We look forward to working with you and making this relationship a success.
 
Sincerely,
The MAXpci Team

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